Privacy Policy
§ 01Overview
Alternus treats your data as yours. We process it only to deliver the product, we do not sell it, and we do not train shared models on it.
§ 02What we collect
Account information (email, workspace name), workspace content that you explicitly store (files, mail, notes), and operational telemetry for reliability.
§ 03How we use it
To run your workspace, answer your agent queries, send you essential notifications, and detect abuse. That is the complete list.
§ 04Model training
We do not train any model on your workspace content. The Claude agent reads your data at query time only, over encrypted channels.
§ 05Storage
Data is encrypted at rest (AES-256) and in transit (TLS 1.3). Workspaces are isolated per-tenant with row-level access controls.
§ 06Your rights
You can export everything at any time, delete your workspace in one action, and request a report of every query the agent ran on your behalf.
§ 07Contact
privacy@alternus.ai — we respond within 72 hours, every time.